EEOC prioritized education, outreach, and customer service.
During Fiscal Year (FY) 2019, EEOC prioritized education and outreach as well as customer service in the private and public sectors. In the agency's Annual Performance Report, they addressed its progress in achieving the goals set by the agency's Strategic Plan, along with the results achieved in the previous fiscal year.
According to EEOC Chair, Janet Dhillion, "the EEOC made significant progress in fiscal year 2019 toward implementing our strategic goals and advancing equal opportunity in the workplace."
The EEOC's fiscal year 2019 performance highlights include:
- Reducing the inventory of pending private sector charges by 12.1 percent - to 43,580 charges - the lowest in thirteen years.
- Reducing the federal sector hearings pending inventory for the second consecutive year - achieving a reduction of five percent in fiscal year 2019.
- Conducting more than 3,800 outreach events and providing more than 295,600 individuals nationwide with information about employment discrimination, their rights, and their responsibilities in the workplace, including over 485 outreach events for small businesses.
- The EEOC secured more than $486 million and other relief for victims of employment discrimination in private sectors, and state and local government workplaces through mediation, conciliation, and settlements.
- The EEOC's legal staff resolved 173 merit lawsuits, and obtained $39.1 million in monetary relief as a direct result of litigation resolutions.
See blog - EEOC's 2020 Strategic Priorities